Terms & Conditions of Hire

Deposit
A booking deposit of £150 is payable at the time of making a reservation and will be deducted from the total hire charge.

Payment for the remaining balance of the hire charge will become due not less than six weeks before the date of hire, an invoice will be sent to you when payment is due. If the balance is not paid when due, Taunton Motorhome Hire Ltd reserves the right to cancel the booking. A surcharge of 2.5% will be made for balances paid by credit card.

Security Deposit* A £750 security deposit must be paid by the collection date and must be cleared funds if made on the day of collection. If held on a credit card a surcharge of 2.5% will be charged. *Security Deposit Refunds Deposits are refunded in full provided that the vehicle is returned: WITH THE INTERIOR CLEAN UNDAMAGED INSIDE OR OUT IS RETURNED BEFORE THE ALLOTED TIME

Collection
On the day of Collection we require you to provide a copy of your driving license (both parts), passport and two forms of residence id e.g. a utility bill (not mobile phone bill) and they cannot be more than 2 months old.

Drivers
Drivers must be over 25 years and under 70 years of age and have held a full Driving Licence for at least one year. The licence must be unendorsed (except for speeding and parking offences up to 6 points) and be produced at the time of collection of the vehicle. Proof of identity must be produced at the beginning of the hire. Only persons with a licence which entitles them to drive vehicles up to 3850kg are permitted to drive a six berth motorhome.

Collection and Return
Hire Weeks now run from Friday to Friday or Saturday to Saturday
Vehicles are available for collection on Fridays and Saturdays from 3:00pm onwards and must be returned by 11:00am on Friday or Saturday.(or last day of booking) Late returns will incur a fine that is deductable from your security deposit.
Vans returned late between 11am - 2pm incurs a fine of £150
Vans returned late between 2pm - 6 pm incurs a fine of £300
+ £300 per day thereafter.

Minimum Hire Period
For UK use 3 Days, Continental use 2 weeks.

Cancellation/No-Shows
The following charges will apply if a reservation is cancelled:
Cancellation 6 weeks or more before the start of hire: Loss of deposit
Cancellation between 6 and 4 weeks before start of hire: 30% of hire charge
Cancellation between 4 and 2 weeks before start of hire: 40% of hire charge
Cancellation less than 2 weeks before start of hire: 50% of hire charge
No-shows: no refund for no-shows except for late arrivals policy as below.

Late Arrivals
If a hirer fails to arrive during the opening hours on the start of the hire day then the handover will take place the next day, however the hire period cannot be extended an extra day. Collection out of hours can be made by arrangement.

Late Returns
Failure to return on time will incur a penalty charge of £300 per day. Failure to return during opening hours on the last day of hire means the vehicle is not insured and therefore drivers are liable to criminal prosecution.

Availability
If due to circumstances beyond our control the vehicle reserved is not available we reserve the right to offer a suitable alternative. If this is not acceptable, the liabilities of Taunton Motorhome Hire Ltd will be limited to the refund of any monies paid for the hire of the motorhome only.

Motoring Offences
The hirer is responsibe for any motoring offences and any subsequent fines or penalties incurred during their hire period.

Cancellation by Taunton Motorhome Hire Ltd
Taunton Motorhome Hire Ltd reserve the right to cancel the hire if at the time of collection the nominated drivers' Licences are invalid or proofs of ID are not in accordance with the terms and conditions. Provisional Driving Licences are not acceptable. In these circumstances all monies paid by the hirer (except the refundable security deposit) will be forfeited to Taunton Motorhome Hire Ltd

Toilets
Un-emptied toilets will be charged at £50 for emptying and cleaning. Refunds are paid after cleaning and inspection of the returned vehicle but within 10 days of termination of the hire.

Oil, Water & Tyres
Daily checking of the oil, water and tyre pressures are the responsibility of the hirer and will be responsible for any accident, breakdown or damage resulting from failure to keep levels to an optimum level.

Windscreen And Tyres
You are responsible for any damage to windscreens and windows, punctures or other damage to tyres during the period of the hire. Where possible it should be repaired or replaced as appropriate and paid for by you at the time. You should contact us to seek instructions before carrying out the repair. Failing this, an amount will be deducted from your deposit against damages for the cost of the repairs.

Fuel
It is the hirers responsibility to put the correct fuel in the motorhome (deisel)
The hirer is responsible for reimbursment of damages to the motorhome should the wrong fuel be used. Full tank out... Full tank back!
YOU WILL BE CHARGED A REFUELLING FEE IF YOU RETURN THE VEHICLE AND THE TANK IS NOT FULL!

Insurance
Comprehensive insurance is included in the hire charge. Hirers are advised to arrange their own personal effects and travel insurance. The vehicle is only insured for the hire period and therefore the driving of the vehicle after the expiry of the contract period may result in the driver committing a traffic offence. Furthermore the hirer is entirely responsible for any accidental damage, injury and consequential loss after the expiry of the hire period.

Breakdowns
In the event of a breakdown or accident, recovery services are at the disposal of the hirer. Instructions for replacements, at a cost not exceeding £50 may be given by the hirer, who will be reimbursed on the production of receipted invoices. Company approval must be obtained in respect of repairs/replacemnts in excess of £50. Taunton Motorhome Hire Ltd is not responsible for hotel or any other consequential expenses subsequent to a breakdown, but will refund the hire charges for any complete days loss of use of the vehicle. Every effort is made to ensure that the vehicle is in a safe and roadworthy condition before it leaves our company premises, but Taunton Motorhome Hire Ltd. shall be under no liability for third party claims or damages in connection with, or subsequent upon, any accident or breakdown. In the event of an accident involving the vehicle a completed Accident Report Form must be handed to Taunton Motorhome Hire Ltd at the termination of hire.

Floods
Any damage or loss caused by driving through areas known to be affected by flood shall render the hirier liable for all damage costs in full.

Equipment
All motorhomes are supplied with cooking utensils, crockery and cutlery, gas bottles and toilet chemicals, no bedding is supplied. A full inventory is available on our Motorhome Specifications Page.

Parking
You may leave your car in our secure compound while you are away. All vehicles however are left entirely at your own risk and we accept no responsibility for any loss or damage which may arise.

Try Before You Buy!
If, within twelve months of hire you decide to purchase a new or used motorhome from Somerset Motorhome Centre Ltd, they will refund the cost of the hire up to a maximum of one weeks hire.

N.B. The refund of hire charges against the purchase of a motorhome cannot be used in conjunction with any other offer.

Smoking Policy
There is absolutely no smoking in the motorhome at any time and the hirer is responsible for reimbursement of cleaning or repairing the motorhome due to cigarette/cigar smoke contamination or heat damage.

Dog Policy
We welcome well-behaved dogs in our Motorhomes. (Please ask about this when booking, we charge an extra fee of £30 to cover the cost of extra valeting.) Please remember that not everyone feels the same about dogs as you do. We have listed a few basic rules to make the most of your holiday.

Additional Costs
Security Deposit (refundable) £750
Pets £30 per wk
Bike Rack £30 per wk
Extra driver £30 per week
European Travel Pack £95 per wk for the first 2 wks
£70 per wk thereafter
European Travel Pack includes headlamp adjusters, reflective safety vests, warning triangles, first aid kit, tool kit and breakdown assistance contact numbers (Legal requirement for European travel).

Disclaimer
As we operate a mixed selection of hire motorhomes, specifications and designs may vary and the features and layouts on this website are given only as an example.
Taunton Motorhome Hire reserves the right to vary rates and conditions of hire and to refuse to hire to any person without giving a reason.